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Service Technician

Service Technician

Req No. 
2017-1168
Job Locations 
US-WA-Spokane
Category 
Service
Type 
Regular Full-Time

More information about this job

Overview

 

Logo for iCIMS

 

Do you love cars?  Want to work in a fun and friendly atmosphere? (Check out our video on how we like to have fun http://www.wendle.com/aboutus.aspx.)  Come work with us as a Service Technician, performing diagnoses and repairs in all areas. Ford certified preferred.

 


 

We offer:
• An aggressive pay plan with unlimited earning potential as well as industry leading benefits that include:
• Medical, dental and vision
• Personal wellness program with an insurance premium discount
• 401K plan with company match
• Paid time off
• Company paid employee life insurance
• Voluntary life insurance for employee, spouse, and children
• Voluntary short-term and long-term disability
• Plus discounts on service and parts and more!

 

Wendle Motors is an equal opportunity employer with a drug-free workplace. A pre-employment drug screen, motor vehicle report and criminal background check will be conducted on the chosen candidate prior to employment.  Must be 18 years old.

 

The Service Technician functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in additions to being specialized in particular areas of repair.

 


 

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Responsibilities

Specific responsibilities include but are not limited to the following; other duties may be assigned.

  • Perform work as outlined on repair order with efficiency and accuracy, in accordance with the dealership and factory standards.
  • Diagnose cause of any malfunction and performs repair on all or some specific makes and models of vehicles, gas and diesel engines, transmission, drive trains and automotive components.
  • Communicate with the parts department to obtain needed parts.
  • Document and tags parts of the service job under warranty return parts on repair orders.
  • Examines assigned vehicle to determine if further safety or service work is required or recommended.
  • Communicate with service writer and service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
  • Document all work performed and recommended on the repair order, including an accurate and legible customer complaint, cause and correction as needed.
  • Provide a complete and accurate written cost estimate for labor and parts.
  • Returns repair orders to the service writer at the end of the customer service.
  • Contact vehicle manufacturer to establish and assist in the diagnoses of unusual problems, after consulting with the shop foreman.
  • Test-drive customer vehicles before and after service work to test the service issues.
  • Attend training and certification classes to maintain knowledge of automotive repair on makes and models of incoming and outgoing vehicles.
  • Keep updated on changes regarding warranty and factory recalls.
  • Report defects to the shop foreman other service techs and the service advisor as needed.
  • Keep detailed records of dealership owned tools and manuals. Handles tools in manner of care.
  • Keep up to date of changes in Federal, State, OSHA and local regulations, such as hazardous waste disposal, OSHA right to know requirements.
  • Participate in safety training and management and reports unsafe conditions to the appropriate personnel.
  • Maintain high customer service standards.
  • Handle and uses various tools and equipment safely.
  • Keep work area clean and neat.

Qualifications

  • ASE Certified
  • Vehicle knowledge
  • Must be at least 18 years of age
  • Valid driver's license

Experience/Education/Certifications:

  • High school diploma or GED; or two to four years of related experience in automotive mechanics, testing, and diagnoses and/or training, or equivalent combination of education and experience.
  • Associates Degree and/or ASE Certification from a two-year college or technical school.

Language Skills:

  • Ability to read and comprehend simple instructions, short correspondence, and memos.
  • Ability to write simple correspondence.
  • Ability to effectively present information in one-on-one and/or small group situations to customers, clients, and other employees of the organization.

Mathematical Skills:

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions or situations. Ability to deal with problems involving actual work or co-workers.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and reach with hands and arms.
  • The employee frequently is required to stand, walk, talk and hear.
  • The employee is often required to sit, kneel, crouch, or crawl.
  • The employee frequently works in a stooped position or stands with arms over his/her head.
  • The employee must occasionally lift and/or move up to 50+ pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently exposed to moving mechanical parts.
  • The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, outside weather conditions, risk of electrical shock, and vibration.
  • The noise level in the work environment is usually moderate to loud.