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Lot Attendant

Lot Attendant

Req No. 
2017-1171
Job Locations 
US-WA-Spokane
Category 
Lot
Type 
Regular Full-Time

More information about this job

Overview

 

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Do you love cars?  Want to work in a fun and friendly atmosphere with a company that has lots of advancement opportunities?  Start your career with us as a Lot Attendant.  You may be working behind the scenes, but the results are front and center. You will have the opportunity to drive and work on lots of cars and trucks, with the chance of learning about our dealership and improving your skills to advance to other positions. (Check out our video on how we like to have fun https://www.wendle.com/aboutus.aspx.)

 


 

We offer:
• An aggressive pay plan with unlimited earning potential as well as industry leading benefits that include:
• Medical, dental and vision
• Personal wellness program with an insurance premium discount
• 401K plan with company match
• Paid time off
• Company paid employee life insurance
• Voluntary life insurance for employee, spouse, and children
• Voluntary short-term and long-term disability
• Plus discounts on service and parts and more!

 

Wendle Motors is an equal opportunity employer with a drug-free workplace.  A pre-employment drug screen, motor vehicle report and criminal background check will be conducted on the chosen candidate prior to employment.  Must be 18 years old and be able to work nights and weekends.

 

 

The Sales Lot Attendant takes care of new and used vehicles and the lot to support the sales department. He/She ensures that the vehicles are kept in excellent condition for sales and delivery.  Lot attendants also move and park vehicles in a manner that will ensure smooth and efficient traffic flow through the facility to increase client convenience and satisfaction.

 

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Responsibilities

Specific responsibilities include but are not limited to the following; other duties may be assigned.              

  • Serves the Customer by always answering lot calls with politeness and the utmost respect.  Never lets a customer wait unless helping another customer.
  • Is clean and neat in appearance.
  • Maintains lot and showroom.
  • Keeps showroom full and dusted.
  • Opens gates and building’s exterior doors in the morning and locks gates and building’s exterior doors at night.
  • Keeps the Lot straight and in line (front to back and side to side).
  • Takes care of the Flag each day.
  • Answers customer service calls by following through on what is requested (plates, pulling vehicles off the showroom, etc.).
  • Keeps all batteries charged by using battery chargers and jump starting cars by using jumper boxes and/or jumper cables.
  • Puts gas in vehicles that look too low to drive off the lot (5 gallons).
  • Let’s supervisor know if tires need to be filled or repaired.
  • Installs Wendle plate frames on vehicles if needed.
  • Puts Kelly stickers in vehicles.
  • Places ad stickers in new cars and trucks and “As Is” stickers in used cars and trucks.
  • Puts Buyers Guides in vehicles.
  • Sweeps out the front of the showrooms, the service lanes, the sidewalks on Division as often as needed.
  • Inspects and records any vehicle damage present when the vehicle is on the lot. Does this by writing down the damage, the stock number and the last four digits of the vin number.
  • Checks wash trucks and fill with water, gas and oil each evening, once a week changes oil in pump motors and cleans water strainers.
  • Helps set up the lot for sales, tents, banners, etc.
  • Certain lot attendants are assigned to the wash rack and are responsible for letting the other lot attendants know when they are backed up and needing help.
  • Helps the wash rack with sold units when they are backed up.  Makes sure the wash rack detailers are getting the vehicles cleaned so the showrooms are full at all times.
  • Cleans sold vehicles for delivery if needed.
  • Shuttles vehicles from the Bargain Lot and other locations such as vendors around town.
  • Removes snow including: pulling cars, plowing, shoveling, snow blowing, etc. This could involve arriving in the early hours to complete the task prior to sales business hours.
  • Maintains the dealership property by picking up trash, cigarette butts, etc.
  • Insures that all vehicles are kept in their proper places.
  • Makes sure that all new vehicles have at least two sets of keys (one and an extra set). This especially applies to new and certified vehicles which must have at least two sets.
  • Takes care of incoming Dealer trades and spiff dots.
  • Makes sure that all vehicles have maronies.
  • Vacuums, cleans windows, cleans door jams, and cleans out trash, etc. on all vehicles at least once a week.
  • Takes cars off the showroom at a salesperson’s request.
  • Pulls dead balloons and strings off of vehicles.
  • Assists sales managers in “swinging” the lot.
  • Provides excellent customer service to internal and external customers at all times.
  • Promotes an understanding of and strong commitment to client satisfaction.
  • Promotes an understanding of and strong commitment to the Team.
  • When directed, washes the client’s vehicle using proper equipment.
  • Insures common courtesy is shown toward all clients.
  • Reports immediately any situation or condition on the lot that may jeopardize the safety, welfare, or integrity of the dealership, its employees or clients.
  • Possesses and maintains a valid Drivers License, immediately informing management of any change in license status.
  • Moves sold vehicles to maximize use of space and keep the lot in order.
  • Services vehicles in storage (if have any) to protect tires, battery and finish against deterioration.
  • Certain lot attendants inspect vehicles to detect damage and to verify the presence of accessories listed on the invoice.
  • Certain lot attendants record the description of damages and lists missing items on the delivery receipt.  
  • Certain lot attendants verify receipt of and perform a damage inspection on new vehicles delivered to the dealership and park vehicles in the new-vehicle lot in an orderly manner.  
  • Certain lot attendants inspect vehicles to detect damage and to verify the presence of accessories listed on the invoice. 
  • Certain lot attendants compare vin numbers of incoming cars against the invoices.
  • Certain lot attendants must keep up on taking pictures of all vehicles in stock to be posted on the internet. You will work closely with the Internet Manager on this task.

Qualifications

  • Some knowledge of vehicles
  • Excellent driving record
  • Great attitude with a high-energy personality
  • Customer service skills
  • Self reliant
  • Able to take direction from several different managers
  • Valid driver’s license
  • At least 18 years of age

Experience/Education/Certifications:

  • High school education or GED and/or up to one month related experience or training; or equivalent combination of education and experience
  • Valid driver’s license.

Language Skills:

  • Ability to read a limited number of two and three-syllable words and to recognize similarities and differences between words and between series of numbers.
  • Ability to print and speak simple sentences.

Mathematical Skills:

  • Some basic math skills.

Reasoning Ability:

  • Ability to apply common sense understanding to carry out simple one or two-step instructions.
  • Ability to deal with standardized situations with only occasional or no variables.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is continuously required to stand; use hands to finger, handle, or feel; and reach with hands and arms.
  • The employee continuously is required to walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. Walking and standing on pavement is a continuous part of the job.
  • The employee is frequently required to clear snow from vehicles and sidewalks.
  • The employee is occasionally required to sit.
  • The employee must frequently lift and/or move up to 50 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts.
  • The employee will continuously be required to drive and park vehicles in a safe manner.
  • The employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and vibration.
  • The employee is continuously exposed to outside weather conditions.
  • The noise level in the work environment is sometimes loud.